Jaff Painting Pty Ltd
Last Updated: 20 August 2026
Jaff Painting Pty Ltd (“Jaff Painting”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quote, communicate with us through email or WhatsApp, or otherwise interact with our business.
This Privacy Policy is intended to provide clear information about how Jaff Painting Pty Ltd handles personal information and applies to our website and business activities.
1. About Jaff Painting Pty Ltd
Jaff Painting Pty Ltd provides professional painting services to residential and commercial customers.
Our business contact details are:
Business Name: Jaff Painting Pty Ltd
Email: Jaffpainting@gmail.com
Phone: +61 478 668 833
Address: 25 Looker Street, Lara, Geelong, Victoria, Australia
2. Personal Information We Collect
Depending on how you interact with us, we may collect personal information such as:
- Your name
- Email address
- Phone number
- Property or project address
- Details about your painting requirements
- Information you provide when requesting a quote
- Information contained in your enquiries or messages
- Appointment or project-related information
- Photographs or documents you voluntarily provide
We only seek to collect information that is reasonably necessary for our business purposes and to provide our services.
3. How We Collect Personal Information
We may collect personal information when you:
- Contact us by email
- Contact us by telephone
- Contact us through WhatsApp
- Request a quote
- Make an enquiry
- Request an appointment
- Provide information about your painting project
- Communicate with us regarding our services
We may also collect information automatically when you use our website where applicable, such as technical or usage information.
4. How We Use Personal Information
We may use your personal information to:
- Respond to enquiries
- Provide quotes and estimates
- Discuss your painting requirements
- Arrange appointments or inspections
- Provide our painting services
- Communicate with you about your project
- Provide customer support
- Maintain business records
- Improve our services and website
- Meet legal or business requirements
We will not use your personal information for unrelated purposes unless permitted or required by law.
5. Quote and Enquiry Information
When you request a quote or contact us about a painting project, we may collect information required to understand your requirements.
This information may be used to contact you, discuss your project, arrange an inspection, prepare a quotation and provide the requested services.
6. Email and Telephone Communications
If you contact us by email or telephone, we may retain relevant information from the communication to respond to your enquiry, provide services and maintain appropriate business records.
Our contact details are:
Email: Jaffpainting@gmail.com
Phone: +61 478 668 833
7. WhatsApp Communications
If you choose to contact Jaff Painting Pty Ltd through WhatsApp, information you provide through WhatsApp may also be handled by WhatsApp and its related service providers according to their own privacy policies and terms.
We recommend that you avoid sending unnecessary sensitive or confidential information through WhatsApp.
8. Cookies and Website Information
Our website may use cookies or similar technologies to help provide website functionality and improve the user experience.
Depending on how the website is configured, cookies or similar technologies may collect information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage information
You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
9. Third-Party Services
Our website may contain links or features provided by third parties.
Third-party services may have their own privacy policies and terms. Jaff Painting Pty Ltd is not responsible for the privacy practices of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
10. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to operate our business and provide our services.
This may include disclosure to:
- Employees or contractors working on your project
- Service providers assisting with our business operations
- Professional advisers
- Accountants or insurers
- Government authorities where required by law
We do not sell your personal information.
11. Overseas Disclosure
Some online or technology services may store or process information outside Australia.
Where applicable, personal information may therefore be processed or stored by overseas service providers.
We will take reasonable steps to handle personal information in accordance with applicable Australian privacy requirements.
12. Protecting Your Personal Information
We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification or disclosure.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
13. Retention of Personal Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records or where required by law.
When information is no longer required and there is no legal reason to retain it, we will take reasonable steps to securely destroy or de-identify it.
14. Access to Your Personal Information
You may contact us to request access to personal information we hold about you.
We will consider your request in accordance with applicable privacy requirements.
In some circumstances, access may be limited or refused where permitted or required by law.
15. Correction of Personal Information
We aim to keep personal information accurate, complete and up to date.
If you believe information we hold about you is incorrect, incomplete or out of date, please contact us and request a correction.
16. Privacy Complaints
If you believe that Jaff Painting Pty Ltd has mishandled your personal information, please contact us first so that we can investigate and attempt to resolve your concern.
Privacy Contact
Jaff Painting Pty Ltd
Email: Jaffpainting@gmail.com
Phone: +61 478 668 833
Address: 25 Looker Street, Lara, Geelong, Victoria, Australia
Please provide details of your concern and any relevant information that may help us investigate the matter.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC) regarding your privacy concern.
17. Direct Marketing
Where permitted by law, we may use personal information to communicate with customers about our services or business information.
You may contact us if you no longer wish to receive marketing communications from us.
18. Sensitive Information
We do not generally require sensitive personal information to provide our painting services.
Please avoid providing sensitive information through our website, email or WhatsApp unless it is necessary.
19. Children’s Privacy
Our services are intended primarily for adults and property owners.
We do not knowingly collect personal information from children for marketing purposes.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, privacy practices or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
21. Contact Us
If you have questions about this Privacy Policy or how Jaff Painting Pty Ltd handles personal information, please contact us.
Jaff Painting Pty Ltd
Email: Jaffpainting@gmail.com
Phone: +61 478 668 833
Address: 25 Looker Street, Lara, Geelong, Victoria, Australia
We will endeavour to respond to privacy enquiries and concerns within a reasonable period.
Last Updated: 20 August 2026